Terms and Conditions for hire

once booking you will be requested to E-Sign our full terms and conditions, However you will have to sign a paper copy on arrival. below is a shortened copy if you wish for a full version prior please contact us 07500862427 or info@rcccastlehire.co.uk

1. RCC Bouncy Castle Hire(the company) accepts no responsibility for loss, damage or injury to persons or their property during the hire of the equipment, unless if is proved beyond reasonable doubt that the company is at fault.
2. It is the hirer’s responsibility to ensure that the equipment is fully supervised by a responsible adult at ALL TIMES.
3. NO persons over the age of 14 are permitted on the equipment unless stated ADULT on the Hire Agreement.
4. NO persons under the influence of alcohol, drugs or any other intoxicating substance are allowed on the equipment.
5. NO shoes, food, drink, pets, toys and/or sharp implements are permitted on or near the inflatable, safety mats and/or equipment.
6. NO silly string, streamers, party poppers or similar on or near the inflatable/equipment. These such products stain, and are difficult to remove. The cost of cleaning will be charged to the hirer at £30 cleaning fee as minimum as some products like silly string, face paint can damage artwork which worst case could be a replacement patch/castle.
7. NO climbing on the sides, roof or supporting beams of the inflatable/equipment
8. NO jumping or somersaults from the top/platforms. Slides are to be used by sliding down feet first only.
9. Do NOT allow users on the inflatable at the time of inflation or deflation.
10. Do NOT allow any heat/fire sources including cigarettes, BBQ’s, fires, heaters etc, near the inflatable/equipment.
11. Do NOT move the inflatable from the position it is erected once the company representative has left the premises.
12. The inflatable/equipment must not be operated/used in rain or windy conditions
13. Keep children clear of all electrical connections, blower unit and extension leads.
14. It is the customers’ responsibility to ensure the blower unit is not obstructed with any material or objects that covers the airflow inlet.
15. Check periodically that the castle is securely tied to the fan with the rope/fastening provided, and the stakes or anchor points are still securing the castle to the ground. If at all in doubt – do not use the inflatable and call the company.
16. Ensure safety mats are in the correct position at the entrance and exit points of the inflatable at all times.
17. The inflatable will be supplied to the hirer in a clean condition and it is the hirers’ responsibility to have the inflatable in the same condition at time of collection. Failure to do so will result in the company charging the hirer a £30 cleaning fee.
18. It is the customers’ responsibility to ensure that an adequate and safe 240V AC mains supply is available at time of delivery and throughout the hire period.
19. The hirer agrees to pay the full cost of repair, including carriage to and from the manufacturer, for any damage caused to the inflatable/equipment, whether malicious or accidental, whether by human, animal or other, other than wear and tear.